Before Hurricane Matthew struck Haiti on October 4th, households in Haiti were struggling to recover from: several years of drought, exacerbated by the El Niño phenomenon in 2015 the consequences of the 2010 earthquake, the continued cholera outbreak that followed the 2010 earthquake.
In November 2010, Digicel and Voilá both made mobile money services publicly available in Haiti. Building upon our previous research on domestic remittances and financial practices, we returned to Haiti from December to April to identify mobile money’s potentials and challenges given the specific characteristics of the mobile money services offered and the needs of the Haitian population. This report presents our analysis of how the new mobile money services fit into Haiti's existing socioeconomic environment, and how customers are adapting and using the services. We identify six key insights and make recommendations for the development of mobile money in Haiti.
This report provides a qualitative snapshot of Haitian monetary ecologies six months after the 7.0 magnitude earthquake on January 12, 2010. The research examined the variety of ways in which money, people and goods circulate throughout Haiti in light of the changing economic, social and financial landscape.